Frequently Asked Questions
General
How can I install Spock?
Click Add Spock to Slack button on homepage and follow our installation guide.
Does Spock work on a mobile phone?
Yes, of course. Open Slack on your phone and then Spock. All features are available as on the desktop.
How can I find Spock in Slack?
- You can find Spock in left bar, in Apps section in Slack
- If it is not there, click plus icon and type Spock in search bar.
- Select Spock and click the Home tab.
Do I need to create users’ accounts?
No, all users are automatically imported from Slack.
Could I integrate Spock with Apple/Google Calendar?
Yes, read here how to integrate Spock with your calendar application.
Product Features
Does Spock support half-days?
Yes, Spock supports half-days. Read more about how to request leave.
Could I request leave on behalf?
Yes. General and Team Managers can request leave on behalf.
Does Spock support leave approvals?
Yes. Spock supports leave request approvals. The approval workflow is fully customizable.
Does Spock support carryover of balances?
Yes. Spock provides carryover of unused balances to next periods.
Is it possible to import leave data from Excel, CSV file?
Unfortunately, there is no possibility to import old leave data to Spock now.
Does Spock support holidays calendars? Which countries are supported?
Spock supports Holidays Calendars.
Following countries are supported:
Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Chad, Chile, China, Colombia, CostaRica, Croatia, Cuba, Curacao, Cyprus, Czechia, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Ethiopia, Finland, France, Gabon, Georgia, Germany, Greece, Guam, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Ireland, Isle Of Man, Israel, Italy, Jamaica, Japan, Kazakhstan, Kenya, Korea, Kyrgyzstan, Laos, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Malta, Marshall Islands, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Zealand, Nicaragua, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Swaziland, Sweden, Switzerland, Taiwan, Thailand, Timor Leste, Tanzania, Tonga, Turkey, Tunisia, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Zambia, Zimbabwe
Following countries are supported:
Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Chad, Chile, China, Colombia, CostaRica, Croatia, Cuba, Curacao, Cyprus, Czechia, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Ethiopia, Finland, France, Gabon, Georgia, Germany, Greece, Guam, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Ireland, Isle Of Man, Israel, Italy, Jamaica, Japan, Kazakhstan, Kenya, Korea, Kyrgyzstan, Laos, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Malta, Marshall Islands, Mexico, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Zealand, Nicaragua, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Swaziland, Sweden, Switzerland, Taiwan, Thailand, Timor Leste, Tanzania, Tonga, Turkey, Tunisia, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Zambia, Zimbabwe
Trial
How long is the trial period?
The trial period is 14 days.
Is trial functionally limited?
Spock is not limited in any way in the trial period.
Is a credit card required to start a trial?
A credit card is not required to start a trial. It's free.
Pricing & Billing
Where can I find invoices?
We send invoices by email. Just search "Spock invoice" in your email app.
Do you provide a free plan?
Yes, we do offer a Free Plan.
How the price is calculated?
Pricing is seat-based with minimal monthly price. Please refer to our pricing for detailed information.
Which credit cards are supported?
We support Visa, Mastercard, Maestro, and Discover cards.
Do you provide refunds?
We do not do refunds, but service can be canceled anytime.
When is possible to cancel the subscription?
Subscription can be canceled at any time. No fees.